To operate the program, we may collect your mobile number; the source, date, time, and status of your consent; your messaging preferences; the content of messages and replies; delivery, read, engagement, and link activity; cart activity used for reminders to which you consented; and information you send when asking for help.

We use mobile messaging information to document and honor consent; send promotions, cart reminders, order updates, and customer care messages; process replies and requests such as STOP and HELP; deliver and measure messages; maintain security; prevent fraud, spam, or abuse; and comply with applicable law.

Consent to receive marketing messages is not a condition of purchase.

Service providers that help us operate and support the program may include Klaviyo, Google, messaging platform partners, delivery partners, telecommunications carriers, and vendors that assist with customer support, security, or legal compliance.

These providers may use mobile messaging information only to perform those services or as required by law.

Our website uses cookies and similar technologies to keep track of products you place in your shopping cart, including when you abandon your cart. We use that information to determine when to send cart reminder messages by SMS, MMS, or RCS only when you have provided the consent required for that channel.

RCS messages are not end-to-end encrypted. Google, Klaviyo, messaging platform partners, delivery partners, and telecommunications carriers may process message content and related information to deliver and support messages and prevent fraud, spam, or abuse.

Messages are protected in transit between participating systems, but no electronic transmission or storage method is completely secure.

• Reply STOP to a marketing message to unsubscribe from marketing messages sent to that number.
• Reply HELP for help, or contact us at info@kleosandklea.com.
• Message frequency varies. Message and data rates may apply.
• We may still send non-marketing service messages when necessary to complete a transaction, respond to you, or provide requested support.

We retain consent and opt-out records, delivery records, support communications, and other mobile messaging information only for as long as reasonably necessary to operate the program, document compliance, resolve disputes, enforce agreements, and meet legal requirements.

Our mobile messaging program is not directed to children under 13. If you believe a child under 13 has provided mobile messaging information to us, contact us so we can review and delete it as appropriate.

We may update this policy from time to time. We will post the updated policy on this page and revise the date above.

KLEOS & KLEA LLC
Doing business as KLEOS+KLEA
info@kleosandklea.com

For more information, review our Privacy Policy and Terms of Service.